Your current job search

ServiceNow Solution & Pre-Sales Lead (m/f/d)

Location: Remote (must be based in Germany)
Travel: Occasional client and internal travel
Employment Type: Full-time

About the Role

We are supporting a growing organisation in their search for a ServiceNow Solution & Pre-Sales Lead to play a key role in driving sales success and shaping ServiceNow solutions for enterprise clients, and driving growth of the ServiceNow practice.

This is a senior, customer-facing role combining functional ServiceNow expertise with pre-sales leadership, working closely with sales, delivery, and technical teams to design compelling solutions and win new business.

Key Responsibilities

*

Lead ServiceNow pre-sales and solution design activities across new and existing clients
*

Act as a trusted advisor to customers, understanding business requirements and translating them into ServiceNow solutions
*

Own and drive RFP/RFI responses, proposals, and solution presentations
*

Lead and participate in client meetings, workshops, and demos.
*

Collaborate closely with sales teams to support pipeline development and deal closure
*

Define solution architectures, scopes, and high-level estimates aligned to customer needs
*

Stay current with the ServiceNow platform, roadmap, and best practices
*

Support internal teams with knowledge sharing and solution standardisation

Required Experience & Skills

*

Strong functional understanding of the ServiceNow platform (e.g. ITSM, ITOM, HRSD, CSM, or similar modules)
*

Proven experience in a ServiceNow pre-sales, solution consulting, or solution architecture role
*

Track record of supporting or leading sales cycles, including RFPs and customer presentations
*

Excellent stakeholder management and communication skills
*

Ability to translate complex requirements into clear, value-driven solutions
*

Comfortable working remotely while engaging with clients across Germany.



Please click below to apply and find out more!

ServiceNow Technical Architect (m/f/d)

Location: Germany (must be based here)
Travel: Occasional client and internal travel
Employment Type: Full-time

About the Role

We are supporting an established organisation in their search for an experienced ServiceNow Technical Architect to lead the design and delivery of robust, scalable ServiceNow solutions for enterprise customers.

This role is ideal for someone who combines deep technical expertise across the ServiceNow platform with strong architecture, leadership, and customer-facing skills. You will play a key role in shaping technical direction, ensuring best practices, and supporting complex implementations.

Key Responsibilities

*

Act as the technical authority for ServiceNow implementations across multiple projects
*

Design end-to-end ServiceNow architectures, with a strong focus on ITSM and CSM, as well as additional modules
*

Translate business and functional requirements into technical designs and solution architectures
*

Define integration approaches, data models, security, and performance considerations
*

Provide hands-on technical guidance to development and delivery teams
*

Ensure solutions align with ServiceNow best practices, platform standards, and future scalability
*

Participate in client workshops, technical discussions, and design reviews
*

Support pre-sales activities where required (technical input, solution validation, estimations)
*

Stay current with ServiceNow releases, capabilities, and architectural patterns

Required Experience & Skills

*

Proven experience as a ServiceNow Technical Architect or senior technical lead
*

Strong hands-on experience with ITSM and CSM (essential)
*

Experience with additional ServiceNow modules such as ITOM, HRSD, CMDB, or custom applications
*

Deep understanding of ServiceNow platform architecture, including:

*

Scripting (JavaScript, Glide API)
*

Integrations (REST/SOAP, MID Server)
*

CMDB and data modelling
*

Security and role-based access

*

Experience delivering complex, enterprise-scale ServiceNow implementations
*

Strong communication skills with the ability to engage both technical and non-technical stakeholders
*

Comfortable working remotely with occasional travel



Please apply to find out more!