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Role Description:



The candidate will be responsible for:



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Driving accuracy of the asset lifecycle stage in the Configuration Management System
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Drive accuracy / completeness of attributes required to support ITAM processes and controls.
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Driving improvement to 'evidenced' and 'accuracy' scores supported by Technology Asset Inventory reconciliation engine including identifying discrepancies in source data and driving remediation activity.
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Maintaining the mapping reported asset lifecycle stage in the Configuration Management System to the lifecycle stages defined in the ITAM Standard.
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Management of the scope asset attributes required for ITAM with directional maturity toward class-based required attributes.
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Identification of authorized assets
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Creating / maintaining register of IT asset inventory data quality issues.
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Reporting / observability of IT asset data quality.
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Develop / execute / oversee data validation processes where required.
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Accountable for reporting availability of priorities attributes in both AMDB, CMDB.
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Accountable for ensuring that lifecycle attributes for assets is accurate (the prioritized level 1/ level 2 attributes)
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Support compliance and audit requirements



PREFERRED QUALIFICATIONS & EXPERIENCE

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Bachelor degree.
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Experience with ServiceNow
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ITIL4 Foundations
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ITAM/Configuration Management
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Problem Management: Kepner-Tregoe method or 5 why's method
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JIRA Project Management



REQUIRED SKILLS

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Knowledge of ServiceNow, SharePoint, PowerBI and JIRA for tracking and reporting on team activities.
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Strong written/verbal communication skills
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Strong Client (Internal) Management & Stakeholder Management Skills
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Strong Data Analytical skills with ability to digest requirements, share feedback and identify opportunities for improvement.
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Ability to set and meet deadlines.
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Excellent attention to details with ability to identify data trends and patterns.
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Strong sense of ownership and accountability; should be able to act independently.
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Ability to work as part of a multi-region distributed team.
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Individual must be able to multi-task effectively.
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Evaluating changes and updates to source production systems.



DESIRED SKILLS



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Critical Thinking/Problem Solving
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Systems Thinking/Solution Design
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Institutional knowledge of MS IT processes and systems
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Excellent written and verbal communication
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ServiceNow report building
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ServiceNow Performance Analytics
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Power BI report building
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ITAM/CMDB implementation

Job Title: Power Platform Developer
📍 Location: Hybrid (London-based)
💰 Salary: Up to £70,000

Nigel Frank are excited to be working with a leading medical company. Our client is looking for an experienced Power Platform Developer to join their high performing team in London. If you're passionate about crafting cutting-edge solutions using Microsoft's Power Platform and enjoy collaborating with talented teams, this could be the perfect role for you!

Key Responsibilities:

* Build innovative solutions using Power Apps, Power Automate, and Power BI to tackle complex business challenges.
* Work closely with teams to gather requirements and turn them into technical solutions.
* Create custom connectors to seamlessly connect various systems within the organization.
* Keep existing Power Platform solutions running smoothly and improve where needed.
* Provide technical assistance and training to users and stakeholders.
* Stay updated with the latest Power Platform features and best practices.

Key Skills & Experience:

* Proven experience with Power Apps, Power Automate, and Power BI.
* Familiarity with Microsoft Dynamics 365 and integration with the Power Platform.
* Strong understanding of databases, data modeling, and cloud technologies.
* Experience with Power Virtual Agents and AI Builder is a bonus!
* Excellent problem-solving skills with a team-player attitude.
* Strong communication skills to explain technical ideas to non-technical folks.
* Bonus: Experience in Agile development methodologies.

What We Offer:

* 💵 Competitive salary up to £70,000
* 🏠 Hybrid working with flexibility to split time between home and the office
* 📚 Opportunities for growth and professional development
* 🏥 Private healthcare, pension scheme, and more benefits
* 💡 An innovative and collaborative company culture

How to Apply:
📧 Send your CV to e.goodsell@nigelfrank.com or apply directly to this advert!

Role & Responsibilities

* You will provide consulting services and hands-on delivery of the technical aspects of ServiceNow implementations across a portfolio of client projects to ensure a positive and value-add experience for our clients in every interaction.

* Providing ServiceNow development capability on client implementations, ensuring continuous alignment to Now Create methodology and ServiceNow best practices across the EMEA region (and beyond)

* Translating spoken and unspoken requirements into user stories and then into solutions to delight ServiceNow users around the world

Experience

* Expertise in crafting ServiceNow solutions to solve business problems

* Experience in ServiceNow scripting using JavaScript including Business Rules, Client Scripts, and UI Actions

* Interest in the latest ServiceNow scripting using JavaScript including Business Rules, Client Scripts, and UI Actions

* Ideally a subject expert of one or more core ServiceNow modules such as Sec-Ops, Vulnerability Response, Security Incident Response, GRC Risk & compliance implementation, Vendor Risk Implementation, Audit Management Implementation



Benefits

* Fully remote working structure (UK based)

* Up to 80,000 (DOE)

* A supportive environment and give you the needed training to succeed in your role and to develop your career

ITSM / Remedy Consultant | Fully onsite Belgium |

Outside IR35 up to £550, or equivalent currency per day (higher flexibility for the right profiles)

5 days a week, 9 - 5 on site in Brussels or Mons

Start - from 1st Jan (flexibility on start date)

Length - 6 month initial, project scope totalling 2 - 3 years

Nelson Frank are looking for Senior ITSM / BMC Remedy consultants for a 6 month initial contract Outside IR35 with the project length totalling up to 2 - 3 years.

You must have at least 4+ years experience as an ITSM consultant working with BMC Remedy, ServiceNow or another relevant tool.



Please apply or reach out directly on +44203 826 6696 / o.lawton@nelsonfrank.com

Senior Consultant - Fluent German

Location: Remote (occasional client visits and workshops on-site)

About Us: Our client is a leading technology company with over 20 years of success in the global market. They specialise in digital transformation and cloud services, operating globally with a strong presence across Europe and North America. Their expert team has established strong relationships with strategic technology partners and are recognised for excellence, with numerous awards and a commitment to innovation and employee well-being.

Role Overview: They are seeking a Senior Consultant who is fluent in German to join their dynamic team. This is a high-priority role due to our clients recent growth and strategic partnerships. The ideal candidate will be a hands-on technical consultant. With ideally, but not limited to, certifications in CSA, ITSM, and ITIL. Industry experience is not a constraint.

Key Responsibilities:

* Provide expert consulting services to clients
* Engage in hands-on technical work
* Participate in client visits and workshops

Qualifications:

* Fluent in German
* Certifications: CSA, CIS
* Experience in ITSM and one other: ITOM, CSM, FSM or ITBM
* Technical consulting experience

Benefits:

* Flexible working hours and home office options
* Comprehensive health measures and fitness subsidies
* Financial support for childcare and company pension plans
* Employee discounts and latest smart phone models
* Regular employee events and coaching opportunities

Application Process: The selection process involves two stages: an interview with the hiring manager, and a technical interview.

Apply Now: Join to be part of a team that values innovation, growth, and employee well-being. Apply today to take the next step in your career!

Java Engineer - Oslo, Norway

Hybrid - Ad-hoc office work in Oslo required

Salary - Up to 900,000 NOK PA

This position requires fluency in Norwegian both verbal and written

Nelson Frank are looking for experienced Java Engineers to join one of our largest consultancy clients on a permanent basis. This is a fantastic opportunity for any Java Engineers that are looking to transition into a ServiceNow developer role.

This position will provide the opportunity to upskill and utilize ServiceNow.

Dependent on experience you will also get the opportunity to lead small teams of consultants.

For more details please apply or reach out directly on +44 203 826 6696 / o.lawton@nelsonfrank.com

Job Description

Our client is a global leader in the health care sector, employing a large, diverse team committed to delivering innovative medical solutions. With a focus on improving lives worldwide, they work across continents to drive advancements in patient care, and their mission is supported by a strong culture of collaboration and excellence.

Their Business and Corporate Services division plays a crucial role in the governance and support of a wide range of technologies, from collaboration tools to advanced analytics and HR systems. Operating across multiple regions, this team ensures that technology solutions are managed effectively to drive business success.

They are currently seeking a product owner to take on a key leadership role within their global team. The position offers the opportunity to work in an international environment with flexibility regarding location in Europe.

Key Responsibilities:

* Lead product ownership for non-IT ServiceNow business applications, including modules such as SPM/PPM, HRSD, and AppEngine.
* Oversee the design, cost estimation, and delivery of ServiceNow-related solutions, managing projects throughout their lifecycle-from setup and requirements gathering to testing and reporting.
* Collaborate with external vendors and stakeholders to ensure smooth project execution, while guiding and motivating the project team.
* Ensure operational stability and service agreements for business applications, working closely with third-party suppliers.
* Align processes with platform owners and coordinate activities with external partners.

Candidate Profile:

* Strong IT background, with hands-on experience in ServiceNow (Developer, Architect, or Technical PM roles preferred).
* Deep understanding of ServiceNow architecture and modules, including App Engine and HRSD. Certifications in ServiceNow are a plus.
* Proven track record in leading teams, including remote and offshore members.
* Experience with both agile and traditional project management methodologies, particularly in requirements engineering and documentation.
* Excellent communication and presentation skills in English; additional language skills are an advantage.
* Expertise in vendor and stakeholder management, with proficiency in tools such as MS Office, Confluence, and Jira.

Our client embraces diversity and encourages applications from individuals of all backgrounds, welcoming people regardless of gender, age, nationality, disability, or orientation.

If you are looking for a challenging role within a dynamic, international organization, please submit your application along with your salary expectations.

ITSM / Remedy Consultant | Fully onsite Belgium |

Outside IR35 up to £550, or equivalent currency per day (higher flexibility for the right profiles)

5 days a week, 9 - 5 on site in Brussels or Mons

Start - from 1st Jan (flexibility on start date)

Length - 6 month initial, project scope totalling 2 - 3 years

Nelson Frank are looking for Senior ITSM / BMC Remedy consultants for a 6 month initial contract Outside IR35 with the project length totalling up to 2 - 3 years.

You must have at least 4+ years experience as an ITSM consultant working with BMC Remedy, ServiceNow or another relevant tool.



Please apply or reach out directly on +44203 826 6696 / o.lawton@nelsonfrank.com

Head of Power Platform - London or Manchester based 📍

Are you an experienced leader in the Power Platform space, ready to take charge of a high-impact role? Nigel Frank are working closely with a leading UK business, who are seeking a visionary Head of Power Platform to join their high performing team. This position can be based in either London or Manchester on a hybrid working pattern.

Role Overview:

As the Head of Power Platform, you will be responsible for overseeing the development and implementation of solutions using Microsoft's Power Platform suite, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. You'll work closely with senior leadership and stakeholders to align platform strategies with business objectives, ensuring efficient, scalable, and secure solutions.

Key Responsibilities:

* Lead the Power Platform strategy across the organization, driving digital transformation and process automation.
* Oversee the development, deployment, and maintenance of applications built on Power Platform.
* Collaborate with stakeholders to define technical requirements, ensuring alignment with business goals.
* Build and manage a team of Power Platform developers, architects, and consultants.
* Ensure best practices in governance, security, and scalability across Power Platform implementations.
* Identify opportunities for innovation and drive continuous improvement within the platform.
* Stay updated on the latest advancements in Microsoft technologies and guide the team in adopting cutting-edge features.

What You Bring:

* Extensive experience with Power Platform (Power Apps, Power Automate, Power BI).
* Strong leadership skills, with a proven track record of managing technical teams.
* In-depth knowledge of Microsoft Dynamics 365 and integration with the Power Platform.
* Expertise in process automation, data integration, and application lifecycle management.
* Excellent communication and stakeholder engagement skills, with the ability to influence at all levels.
* A strategic mindset with the ability to translate business needs into technical solutions.
* Familiarity with Azure and cloud services is a plus.

Benefits:

* Competitive salary package.
* Hybrid working options, with offices in London or Manchester.
* Opportunity to lead a high-performing team within a forward-thinking, innovative environment.
* Continuous professional development, including Microsoft certifications.
* Be part of a world-class organization driving digital transformation on a global scale.

If you would like to find out more, please email e.goodsell@nigelfrank.com

ServiceNow GRC Consultant

Location - Oslo, Norway - Hybrid working

Key Requirements - Fluency in Norwegian both written and spoken, good english skills both written and spoken, at least 1 years' worth of experience in ServiceNow

Salary - negotiable, upwards of 900,000 NOK PA

Nelson Frank are looking for ServiceNow GRC consultants on a permanent basis for an exciting opportunity to join one of our largest, multinational consulting clients who are looking to add fluent Norwegian speaking ServiceNow GRC Consultants to join their team.#

Skills Required:

Minimum Qualifications:
* 1 year of experience with ServiceNow-GRC/IRM implementation and/or administration of the platform.
* Bachelor's degree or higher education in computer science, security, technology or other relevant fields.
* Good knowledge of the security framework and/or experience with the implementation of ISO27001, NIS2, DORA or NSM basic principles.
* Fluent Norwegian - written and spoken
* Good English skills - written and spoken

Nice To Have:

Desired Qualifications:
* Good knowledge of JavaScript, AngularJS, Bootstrap or other technologies used in ServiceNow
* Experience with integrations between ServiceNow and third-party systems.
* Good communication skills
* Good collaboration skills and the ability to work effectively in a team
* Curious and like to acquire new knowledge.

Responsibilities:

You will work with:
* Design and implementation of ServiceNow-GRC solutions
* Advising and guiding customers on the ServiceNow platform and how it can support security features.
* Depending on your profile, it may be possible to lead smaller teams of consultants in projects.
* Help develop and improve our services and solutions
* Participate in sales and marketing activities

We Offer:

* Competitive salary, including pension, life insurance, health insurance and travel insurance
* Good overtime and flexitime arrangements
* Daylight saving time from 16 May to 15 May September (7.5 hour working days)
* A flexible working day, you choose whether you work from home or in the office
* An exciting working day with freedom with responsibility
* An onboarding program with good follow-up and buddy scheme
* Courses, certifications and a tailor-made competence plan
* Good career and development opportunities internally in the company
* Challenging and varied tasks
* Safe framework and clear expectations
* A safe working environment with great colleagues in beautiful premises
* An environment with high professional competence

To run through the full job description please apply or reach out directly on:

o.lawton@nelsonfrank.com / +44 203 826 6696