Your current job search

ServiceNow Technical Consultant - up to £85,000 - Remote (UK Based)

I'm currently working with a ServiceNow Partner who are looking to grow their team of ServiceNow Consultant's that specialise in SecOps and GRC. If you're bored of your everyday ITSM projects then this would be a great opportunity for you to diversify the everyday work you're doing and gain more exposure to the platform.

Responsibilities:

* Showcase your ServiceNow Development experience with a number of clients ensuring you're adhering to ServiceNow best practice
* Providing your ServiceNow expertise during functional workshops
* Experience creating designs based on out-of-the-box functions and requirements
* Translating requirements into user stories

Experience:

* Consulting experience in a client facing role
* Expertise in ServiceNow Solutions and scripting
* Good presenting skills along with excellent written and verbal communication skills
* Agile delivery and project management methodologies understanding
* ServiceNow SME for a ServiceNow module

I am working with an end customer of ServiceNow, in the telecoms sector, who is looking for a ServiceNow architect. The vast majority of the work can be done remotely, but there may be very occasional travel to Essen required.

German language not required, but beneficial

Job Description

* Develop technical solutions within ServiceNow that match business requirements
* Working with the ServiceNow modules TNI, OTM, PPM and FSM
* Provide guidance and expertise in ServiceNow best practices and standards
* Collaborate with internal teams to implement ServiceNow solutions
* Identify opportunities for optimization and process automation
* Ensure that the platform is configured and customized to meet the business' needs
* Provide support and guidance to the ServiceNow team
* Participate in ServiceNow releases and upgrades

Qualifications
* Bachelor's degree in computer science or similar field
* Minimum 5 years' of experience in ServiceNow
* Experience in any of the modules TNI, OTM, PPM or FSM is a big plus
* Minimum 2 years' of experience in ServiceNow architecture
* Experience with ServiceNow integrations and workflows
* Strong understanding of ServiceNow best practice and standards
* Excellent communication and collaboration skills
* Experience in the telecommunications sector is a plus
* Ability to work independently and within a team
* ServiceNow certification (CMA / CTA) is a big plus
* ITIL certification is a plus
To apply please send your CV to j.craven@nelsonfrank.com

ServiceNow Technical Consultant - up to £70,000 - UK Based

Role Overview:

You will be an experienced ServiceNow Technical Consultant with extensive knowledge across a number of modules on the ServiceNow platform. You will work with the ServiceNow team and keen to get involved with the full implementation lifecycle being specifically responsible for leading teams configuring and developing solutions.

Key Responsibilities:

You will work with colleagues to:

* Design, develop and implement workflows and processes with the ServiceNow platform
* Provide assessments and workshops to help the customer maximise their business results from the ServiceNow platform.
* Maintain system documentation which captures the solution design used for implementation.
* Strive to optimize the use of the ServiceNow platform recognising how it can be applied "out of the box" to satisfy a client requirement.
* Use your experience to provide input into the implementation and support costs for new solutions.

Essential Skills and Experience:

* Demonstrable experience in at least one of the following ServiceNow applications: Customer Service Management (CSM), Field Service Management (FSM) or IT Service Management (ITSM)
* Experience implementing solutions which require integration with other systems.
* Experience of managing or leading small teams.
* Experience in providing pre-sales support including solution shaping, estimating, resource planning, transition planning and proposal writing within a ServiceNow environment.
* Experience of business analysis (including requirements gathering and writing user stories) Strong communication skills and stakeholder management
* Experience of some of the following Scripting/APIs/Service Portal/Flow Designer, UI Builder
* Familiar with ITIL, SDLC, Prince 2, Agile, Scrum methodologies.

Desirable skills:

* Certified in ITIL V3/V4, Agile, Scrum methodologies
* Experience of creating solution which integrate with other systems
* Experience in other ServiceNow products
* Working within Public Sector or associated government organisations
* Project management and project leadership experience
* Experience of mentoring junior team members