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Unlock the potential of your consulting expertise in a rewarding remote role focused on ServiceNow solutions.

Our client is seeking a skilled Functional/ Business Consultant to deliver innovative business solutions. This is an opportunity to make a significant impact while working collaboratively with a growing team.

Key skills required:
- Proficiency in ServiceNow platform and its modules.
- Strong analytical and problem-solving abilities.
- Excellent communication skills for stakeholder engagement.
- Experience in business process analysis and improvement.
- Ability to work independently and manage multiple projects.

This position is ideal for candidates who thrive in a remote work environment and possess a passion for continuous improvement and collaboration. Your expertise will help shape the future of business operations, driving efficiency and fostering innovation.

If you are ready to take on this exciting challenge and contribute to impactful projects, we encourage you to apply for this role. Embrace the opportunity to grow and make a difference in the field of business consultancy.

Join a dynamic team driving innovation in service management solutions. We are seeking a ServiceNow Architect to join our client's team on a permanent basis, with a remote working model available across the UK. This role is expected to start in 2026, and is ideal for an experienced Technical Architect looking to make a meaningful impact within a forward-thinking organisation.

**Key Skills Required:**

- In-depth experience with ServiceNow platform architecture and best practices.
- Proven ability to design and implement complex workflows and integrations.
- Strong understanding of IT service management (ITSM) frameworks.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills to work effectively with cross-functional teams.

As a part of this team, you will benefit from a comprehensive package that includes a Pension Retirement Savings Plan with contributions, childcare support, medical insurance, and a dental plan.

If you are ready to take the next step in your career and be part of an innovative and inclusive environment, we encourage you to apply for this exciting opportunity.

Nelson Frank is partnering with a specialist technology consultancy delivering enterprise-scale ServiceNow programs within complex and highly regulated environments.

We are looking for an experienced ServiceNow Developer to support the delivery of platform enhancements and module implementations across a range of enterprise workflow solutions.

This is a hands-on contract role suited to someone who enjoys technical delivery, platform configuration, integrations, and working closely with technical and project stakeholders in fast-moving environments.



Key Responsibilities

* Configure and customise ServiceNow platform functionality across enterprise workflow modules
* Develop platform components including workflows, scripts, forms, access controls, automations and user experiences
* Build and support integrations with external platforms and APIs
* Translate technical requirements and user stories into working platform solutions
* Collaborate with architects, testers and project stakeholders throughout delivery cycles
* Contribute to release activities, testing support and defect resolution
* Maintain technical documentation and configuration records
* Identify and escalate technical risks, design considerations and implementation challenges early

Skills & Experience

* Hands-on ServiceNow development experience within enterprise environments.
* Experience delivering solutions across modules such as HRSD, CSM, SPM, PSDS, IRM
* Strong scripting and platform customisation capability using JavaScript-based development approaches
* Experience developing:

* Automated workflows
* UI configurations
* Security and access controls
* Notifications and reporting
* Portals, workspaces or employee/customer experiences

* Experience integrating ServiceNow with external systems and APIs

Desirable Experience

* ServiceNow certifications (CSA, CAD or module-specific certifications)
* Experience delivering within government or highly regulated environments
* Exposure to DevOps, CI/CD or automated testing practices
* Experience supporting deployment and release activities

Requirements

* Baseline Security Clearance, or above

Contact:

Neros Gorges
n.gorges@nelsonfrank.com

#SCR-neros-gorges

UK - ServiceNow Consultants to Architects (Confidential Consultancy)

I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels, from experienced consultants through to senior architects, to join a high-performing and growing practice.

Role Overview

* Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Work directly with business and technical stakeholders to shape high-quality solutions
* Support the development of best-practice frameworks and platform standards
* Mentor junior colleagues (for senior-level applicants)
* Occasional travel to client sites across the UK, with full flexibility

Requirements

* Hands-on experience with the ServiceNow platform in consulting or delivery roles
* Strong understanding of platform configuration, integrations, and delivery methodologies
* Excellent communication and stakeholder engagement skills
* Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus

What's Offered

* Highly competitive remuneration, dependent on experience and level
* Clear career progression pathways within a growing ServiceNow practice
* Flexible working arrangements
* Opportunity to deliver impactful, enterprise-scale digital transformation projects

If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.

ServiceNow Senior Admin / Consultant

📍 Canberra or Melbourne

🔐 NV1 Clearance Required

The Opportunity

We're partnering with a leading organisation to secure a Senior ServiceNow Admin/Consultant to join a high-performing platform team. Reporting into the Product Owner, you'll play a key role in enhancing and optimising the ServiceNow platform within a managed services environment.

This is a great opportunity to drive continuous improvement, deliver scalable solutions, and help maximise the value of an enterprise-wide ServiceNow investment.

Key Responsibilities

Design, configure, and maintain ServiceNow solutions, including workflows and integrations
Leverage out-of-the-box capabilities to deliver secure, high-performing outcomes
Champion best practices across development, releases, and platform maintenance
Collaborate with stakeholders to gather requirements and deliver business value
Support automation, integrations, and continuous improvement initiatives
Contribute to platform operations, reporting, and mentoring junior team members

About You

Proven experience across ServiceNow
Strong ITSM knowledge and hands-on platform experience
Experience with integrations and platform design
Comfortable working in agile environments with strong stakeholder engagement
Proactive, solutions-focused, and confident owning end-to-end delivery
ServiceNow certifications and ITIL highly regarded

UK - ServiceNow Consultants - up to £95,000 + Bonus and Benfits

I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow Implementation Consultants to join a high-performing and growing practice. HRSD experience is highly advantageous but not essential.

Role Overview

* Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Work directly with business and technical stakeholders to shape high-quality solutions
* Support the development of best-practice frameworks and platform standards
* Mentor junior colleagues (for senior-level applicants)
* Occasional travel to client sites across the UK, with full flexibility

Requirements

* Hands-on experience with the ServiceNow platform in consulting or delivery roles
* Strong understanding of platform configuration, integrations, and delivery methodologies
* Excellent communication and stakeholder engagement skills
* Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus

What's Offered

* Highly competitive remuneration, dependent on experience and level
* Clear career progression pathways within a growing ServiceNow practice
* Flexible working arrangements
* Opportunity to deliver impactful, enterprise-scale digital transformation projects

If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.

Job Title: ServiceNow Architect
Location: United Kingdom (Hybrid)
Salary: Up to £115,000 + Benefits
Security Clearance: Must be eligible for UK Security Clearance

Overview
A leading UK consultancy is looking for an experienced ServiceNow Architect to join its expanding ServiceNow practice. This role offers the opportunity to lead the architecture and delivery of complex ServiceNow solutions across major digital transformation programmes for both public and private sector clients.

The successful candidate will play a key role in shaping enterprise-scale ServiceNow implementations, with exposure to multiple platform modules including HR Service Delivery (HRSD) and other core ServiceNow capabilities.



Key Responsibilities

*

Define and own the ServiceNow architecture across client engagements.
*

Lead the design and implementation of scalable, secure, and high-performing ServiceNow solutions.
*

Provide architectural oversight across multiple modules, including HR Service Delivery (HRSD) and other platform capabilities.
*

Work closely with client stakeholders, delivery teams, and senior leadership to translate business requirements into technical architecture.
*

Ensure platform design aligns with ServiceNow best practices, governance, and enterprise architecture standards.
*

Provide technical leadership and mentorship to ServiceNow developers and technical teams.
*

Review and approve solution designs, integrations, and custom development.
*

Support pre-sales activities including solution design, estimations, and technical proposals.



Required Skills & Experience

*

Extensive experience working with the ServiceNow platform in a senior technical or architectural role.
*

Strong experience designing solutions across multiple ServiceNow modules (e.g., HRSD, ITSM, CSM, ITOM).
*

Deep understanding of ServiceNow architecture, platform capabilities, and best practices.
*

Experience designing complex integrations using REST/SOAP APIs and third-party systems.
*

Strong stakeholder management and client-facing experience.
*

Experience leading technical teams and guiding delivery on large-scale programmes.
*

ServiceNow certifications such as Certified Technical Architect (CTA), Certified Master Architect (CMA), or equivalent are highly desirable.



What's on Offer

*

Salary up to £115,000 depending on experience
*

Opportunity to lead architecture on major national transformation programmes
*

Access to ServiceNow certifications and advanced training
*

Flexible/hybrid working environment
*

Strong career progression within a rapidly growing ServiceNow practice



Please reach out to apply and find out more!