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Location: Anywhere in Australia (Remote/Hybrid options available)
Employment Type: Daily-Rate Contract or Permanent

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions for federal and state government clients across Australia. With a strong reputation for technical excellence and trusted delivery, they are expanding their team of ServiceNow Technical Consultants to support a growing portfolio of secure projects.

About the Role

As a ServiceNow Technical Consultant, you'll work closely with clients and project teams to design, develop, and implement tailored ServiceNow solutions. You'll be involved in the full delivery lifecycle, from requirements gathering to deployment and optimisation, ensuring solutions meet both technical and business needs.

Key Responsibilities

* Collaborate with stakeholders to gather and refine technical requirements
* Design and configure ServiceNow modules including ITSM, ITOM, HRSD, and CSM
* Develop custom scripts, workflows, and integrations using JavaScript and Glide
* Ensure solutions align with best practices, security standards, and client objectives
* Support deployments, troubleshooting, and continuous improvement initiatives
What We're Looking For

* Hands-on ServiceNow development and configuration experience
* Strong knowledge of ServiceNow platform capabilities and scripting
* ServiceNow certifications (CSA, CAD, CIS etc.)
* Must hold active Baseline security clearance or higher
* Open to candidates based anywhere in Australia
Why This Role?

* Work on meaningful government and enterprise projects
* Flexible work arrangements - remote or hybrid from any Australian location
* Choose between daily-rate contract or permanent employment
* Join a collaborative team of ServiceNow experts with strong career growth opportunities



Contact:

Neros Gorges
n.gorges@nelsonfrank.com
(03) 8592 0507

Location: Anywhere in Australia (Remote/Hybrid options available)
Employment Type: Daily-Rate Contract or Permanent

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions for federal and state government clients across Australia. With a strong reputation for technical excellence and trusted delivery, they are expanding their team of ServiceNow Technical Consultants to support a growing portfolio of secure projects.

About the Role

As a ServiceNow Technical Consultant, you'll work closely with clients and project teams to design, develop, and implement tailored ServiceNow solutions. You'll be involved in the full delivery lifecycle, from requirements gathering to deployment and optimisation, ensuring solutions meet both technical and business needs.

Key Responsibilities

* Collaborate with stakeholders to gather and refine technical requirements
* Design and configure ServiceNow modules including ITSM, ITOM, HRSD, and CSM
* Develop custom scripts, workflows, and integrations using JavaScript and Glide
* Ensure solutions align with best practices, security standards, and client objectives
* Support deployments, troubleshooting, and continuous improvement initiatives
What We're Looking For

* Hands-on ServiceNow development and configuration experience
* Strong knowledge of ServiceNow platform capabilities and scripting
* ServiceNow certifications (CSA, CAD, CIS etc.)
* Must hold active Baseline security clearance or higher
* Open to candidates based anywhere in Australia
Why This Role?

* Work on meaningful government and enterprise projects
* Flexible work arrangements - remote or hybrid from any Australian location
* Choose between daily-rate contract or permanent employment
* Join a collaborative team of ServiceNow experts with strong career growth opportunities



Contact:

Neros Gorges
n.gorges@nelsonfrank.com
(03) 8592 0507

UK - ServiceNow Consultant - Hybrid

I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels, from experienced consultants through to senior architects, to join a high-performing and growing practice.

Role Overview

* Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Work directly with business and technical stakeholders to shape high-quality solutions
* Support the development of best-practice frameworks and platform standards
* Mentor junior colleagues (for senior-level applicants)
* Occasional travel to client sites across the UK, with full flexibility

Requirements

* Hands-on experience with the ServiceNow platform in consulting or delivery roles
* Strong understanding of platform configuration, integrations, and delivery methodologies
* Excellent communication and stakeholder engagement skills
* Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus

What's Offered

* Clear career progression pathways within a growing ServiceNow practice
* Flexible working arrangements
* Opportunity to deliver impactful, enterprise-scale digital transformation projects

If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.

**Principal Technical Consultant - SecOps**
Vulnerability Response
Platform Analytics
Security Incident Response
Integrations

** Must have 5+ years of VR experience and they are CSA, CAD, and CIS-VR certified.

**Join a dynamic team dedicated to enhancing cybersecurity solutions.** We are seeking a ServiceNow - Principal Technical Consultant - SECOPS for a permanent position. In this role, you will leverage your extensive experience in Vulnerability Response, Security Incident Response, and Integrations to drive significant improvements in our security operations. You will be an integral part of a collaborative team, focusing on delivering effective security solutions tailored to our clients' needs.

**Key Responsibilities and Skills Required:**

- Over 5 years of proven experience in Vulnerability Response (VR) within ServiceNow.
- Relevant certifications, including CSA, CAD, and CIS-VR, demonstrating your expertise in the field.
- Strong background in Platform Analytics and Security Incident Response, enabling proactive management of security threats.
- Experience with integrations that enhance security workflows and facilitate efficient incident management.
- Ability to collaborate effectively with cross-functional teams to implement innovative security solutions.

If you are a skilled professional looking to make a meaningful impact in the field of cybersecurity and have the relevant experience and certifications, we encourage you to apply for this role. Your expertise will play a vital role in advancing our security operations and helping us create a safer digital environment.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

ServiceNow Senior Consultant

Location: Tokyo, Japan
Language: Japanese & English (Bilingual)



Role Overview

An international consulting organisation is seeking an experienced ServiceNow Senior Consultant to support enterprise ServiceNow implementations in Japan. This role involves close collaboration with Japanese clients and global delivery teams, requiring strong technical capability, clear communication, and cultural awareness.



Language Requirements

*

Japanese proficiency at JLPT N2 or above
*

Candidates with N3 or advanced business-level Japanese may be considered on a case-by-case basis, where strong technical expertise and experience working with Japanese clients can be demonstrated
*

Business-level or fluent English required
*

Open to both native and non-native Japanese speakers



Key Responsibilities

*

Design, configure, and implement ServiceNow solutions based on business requirements
*

Deliver and support core ITSM modules including Incident, Problem, Change, CMDB, Asset, and Service Catalog
*

Configure workflows, UI policies, business rules, client scripts, and integrations
*

Support platform upgrades and ongoing optimisation in line with ServiceNow best practices
*

Work directly with Japanese stakeholders to gather requirements and provide technical guidance
*

Collaborate with offshore and global teams where required
*

Produce clear technical and functional documentation



Required Experience

*

3+ years of hands-on ServiceNow experience (development, administration, or consulting)
*

Strong understanding of ITIL processes and ITSM
*

Experience with JavaScript / GlideScript, HTML/CSS
*

Experience delivering solutions in client-facing environments
*

ServiceNow CSA certification or higher preferred
*

Ability to work independently and manage multiple tasks effectively



Preferred Experience

*

Exposure to HRSD, CSM, or ITOM
*

Experience with Flow Designer and App Engine Studio
*

Experience working within offshore-onsite or global delivery models
*

Familiarity with Agile/Scrum delivery



Application

This opportunity is suitable for candidates currently based in Japan or those eligible to work in Japan with strong Japanese language capability.



If you are interested, please apply via this advertisement or contact Tim Dickens directly at t.dickens@nelsonfrank.com for a confidential discussion.

Germany - ServiceNow Consultants to Architects (Confidential Consultancy)

I'm recruiting on behalf of a well-established consultancy that is continuing to invest in and scale its ServiceNow practice across Germany. We're hiring ServiceNow experts from mid-level consultants through to senior architects to support a growing portfolio of enterprise clients.

Role Overview

* Participate in or lead complex ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Analyse business needs and design effective technical solutions aligned with best practice
* Contribute to architecture standards, delivery processes, and solution governance
* Support and mentor junior team members (senior roles)
* Occasional but flexible travel to client locations within Germany

Requirements

* Proven experience delivering ServiceNow projects - configuration, implementation, or architecture
* Solid understanding of ServiceNow capabilities, platform design, and delivery methodologies
* Strong communication skills and comfort working with both business and technical stakeholders
* Certifications such as CSA, CIS, or CTA are advantageous

What's Offered

* Flexible working and hybrid options
* Career growth from consultant through to lead/architect positions
* High-value, enterprise-scale ServiceNow project work

If you'd like to discuss these opportunities confidentially, feel free to reach out.

Unlock your potential as a ServiceNow Business Analyst/Business Process Consultant in a flexible, fully remote contract role. This position is an exciting opportunity for professionals looking to leverage their expertise in service management to drive impactful solutions.

Key Responsibilities and Skills Required:
- Proficient in ServiceNow platform functionalities and capabilities.
- Experience in gathering and analyzing business requirements to enhance service delivery.
- Strong problem-solving skills to identify opportunities for process improvements.
- Excellent communication skills to collaborate effectively with cross-functional teams.
- Proven ability to manage multiple priorities in a fast-paced environment.

This role is ideal for individuals who are passionate about technology and eager to contribute to effective business processes. The position also offers core benefits that prioritize your well-being.

If you are looking to make an impact within a collaborative and innovative environment, we encourage you to apply for this opportunity. Your unique skills and experiences could be just what our client needs to excel.

Senior ServiceNow Technical Consultant

Location: Sydney / Melbourne / Brisbane / Auckland

An award-winning ServiceNow Elite Partner is looking for a Senior ServiceNow Technical Consultant to join their growing practice and help deliver enterprise-grade solutions across ANZ.

As part of the ServiceNow Practice, you'll lead technical project delivery and provide consulting expertise across multiple ServiceNow modules. You'll design and implement solutions that drive innovation, improve operations, and deliver measurable value to customers.

Key responsibilities:

* Design and implement scalable, sustainable ServiceNow solutions that deliver tangible business value.
* Develop and contribute to technical designs that support customer innovation, improved operations, and ServiceNow maturity.
* Leverage best-practice delivery methodologies with a focus on efficiency and repeatability.
* Act as a technical SME to support scoping, estimation, design, and architecture of new or existing opportunities.
* Contribute to the continuous development of productised services and internal frameworks within the practice.



Requirments:

* 10+ years of experience within the IT industry.
* Proven background in customer-facing consulting and/or pre-sales roles.
* Strong ability to translate complex business challenges into effective ServiceNow solutions.
* Skilled in engaging with diverse stakeholders and communicating confidently with senior business and technical leaders.
* Solid background in application development and system integrations.
* Deep understanding of ServiceNow applications, modules, and integrations, with the ability to design scalable, outcome-driven solutions.
* Experience collaborating with ServiceNow sales teams, solution consultants, and account managers.



Please apply directly.

**Sr. Tech Consultant, RISK, Audit Management**
Policy & Compliance
Risk Management
Business Continuity Management (BCM)
Privacy Management
Continuous Authorization Management (CAM)
Third Party Risk Management (TPRM)
Integrations



**Take the lead on meaningful, high-impact projects as a Sr. Technical Consultant.** We are looking for an experienced individual to join our dedicated team in a permanent role focused on risk management. This position is ideal for a professional who thrives in a collaborative environment and seeks to contribute to critical areas such as audit management, policy compliance, and third-party risk management.

In this role, you will be responsible for:

- Overseeing audit management processes to ensure compliance with policies and regulations.
- Developing and implementing risk management strategies that enhance organizational resilience.
- Managing business continuity management (BCM) efforts to safeguard operations.
- Supporting privacy management initiatives to protect sensitive data and maintain trust.
- Leading continuous authorization management (CAM) and evaluating third-party risk management (TPRM) practices.

We invite candidates who possess a strong background in risk analysis and compliance to consider this opportunity. If you are eager to make a significant impact through your expertise in technical consulting, we encourage you to apply for the Sr. Technical Consultant position. Your contributions will help shape our organization's future success.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

**Sr. Tech Consultant, RISK, Audit Management**
Policy & Compliance
Risk Management
Business Continuity Management (BCM)
Privacy Management
Continuous Authorization Management (CAM)
Third Party Risk Management (TPRM)
Integrations

**Take the lead on meaningful, high-impact projects as a Sr. Technical Consultant.** We are looking for an experienced individual to join our dedicated team in a permanent role focused on risk management. This position is ideal for a professional who thrives in a collaborative environment and seeks to contribute to critical areas such as audit management, policy compliance, and third-party risk management.

In this role, you will be responsible for:

- Overseeing audit management processes to ensure compliance with policies and regulations.
- Developing and implementing risk management strategies that enhance organizational resilience.
- Managing business continuity management (BCM) efforts to safeguard operations.
- Supporting privacy management initiatives to protect sensitive data and maintain trust.
- Leading continuous authorization management (CAM) and evaluating third-party risk management (TPRM) practices.

We invite candidates who possess a strong background in risk analysis and compliance to consider this opportunity. If you are eager to make a significant impact through your expertise in technical consulting, we encourage you to apply for the Sr. Technical Consultant position. Your contributions will help shape our organization's future success.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change