Your current job search

Join a dynamic team driving innovation in service management solutions. We are seeking a ServiceNow Architect to join our client's team on a permanent basis, with a remote working model available across the UK. This role is expected to start in 2026, and is ideal for an experienced Technical Architect looking to make a meaningful impact within a forward-thinking organisation.

**Key Skills Required:**

- In-depth experience with ServiceNow platform architecture and best practices.
- Proven ability to design and implement complex workflows and integrations.
- Strong understanding of IT service management (ITSM) frameworks.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills to work effectively with cross-functional teams.

As a part of this team, you will benefit from a comprehensive package that includes a Pension Retirement Savings Plan with contributions, childcare support, medical insurance, and a dental plan.

If you are ready to take the next step in your career and be part of an innovative and inclusive environment, we encourage you to apply for this exciting opportunity.

Nelson Frank is partnering with a specialist technology consultancy delivering enterprise-scale ServiceNow programs within complex and highly regulated environments.

We are looking for an experienced ServiceNow Developer to support the delivery of platform enhancements and module implementations across a range of enterprise workflow solutions.

This is a hands-on contract role suited to someone who enjoys technical delivery, platform configuration, integrations, and working closely with technical and project stakeholders in fast-moving environments.



Key Responsibilities

* Configure and customise ServiceNow platform functionality across enterprise workflow modules
* Develop platform components including workflows, scripts, forms, access controls, automations and user experiences
* Build and support integrations with external platforms and APIs
* Translate technical requirements and user stories into working platform solutions
* Collaborate with architects, testers and project stakeholders throughout delivery cycles
* Contribute to release activities, testing support and defect resolution
* Maintain technical documentation and configuration records
* Identify and escalate technical risks, design considerations and implementation challenges early

Skills & Experience

* Hands-on ServiceNow development experience within enterprise environments.
* Experience delivering solutions across modules such as HRSD, CSM, SPM, PSDS, IRM
* Strong scripting and platform customisation capability using JavaScript-based development approaches
* Experience developing:

* Automated workflows
* UI configurations
* Security and access controls
* Notifications and reporting
* Portals, workspaces or employee/customer experiences

* Experience integrating ServiceNow with external systems and APIs

Desirable Experience

* ServiceNow certifications (CSA, CAD or module-specific certifications)
* Experience delivering within government or highly regulated environments
* Exposure to DevOps, CI/CD or automated testing practices
* Experience supporting deployment and release activities

Requirements

* Baseline Security Clearance, or above

Contact:

Neros Gorges
n.gorges@nelsonfrank.com

#SCR-neros-gorges

UK - ServiceNow Consultants - up to £95,000 + Bonus and Benfits

I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow Implementation Consultants to join a high-performing and growing practice. HRSD experience is highly advantageous but not essential.

Role Overview

* Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Work directly with business and technical stakeholders to shape high-quality solutions
* Support the development of best-practice frameworks and platform standards
* Mentor junior colleagues (for senior-level applicants)
* Occasional travel to client sites across the UK, with full flexibility

Requirements

* Hands-on experience with the ServiceNow platform in consulting or delivery roles
* Strong understanding of platform configuration, integrations, and delivery methodologies
* Excellent communication and stakeholder engagement skills
* Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus

What's Offered

* Highly competitive remuneration, dependent on experience and level
* Clear career progression pathways within a growing ServiceNow practice
* Flexible working arrangements
* Opportunity to deliver impactful, enterprise-scale digital transformation projects

If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.