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ServiceNow Technical Architect (m/f/d)

Location: Germany (must be based here)
Travel: Occasional client and internal travel
Employment Type: Full-time

About the Role

We are supporting an established organisation in their search for an experienced ServiceNow Technical Architect to lead the design and delivery of robust, scalable ServiceNow solutions for enterprise customers.

This role is ideal for someone who combines deep technical expertise across the ServiceNow platform with strong architecture, leadership, and customer-facing skills. You will play a key role in shaping technical direction, ensuring best practices, and supporting complex implementations.

Key Responsibilities

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Act as the technical authority for ServiceNow implementations across multiple projects
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Design end-to-end ServiceNow architectures, with a strong focus on ITSM and CSM, as well as additional modules
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Translate business and functional requirements into technical designs and solution architectures
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Define integration approaches, data models, security, and performance considerations
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Provide hands-on technical guidance to development and delivery teams
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Ensure solutions align with ServiceNow best practices, platform standards, and future scalability
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Participate in client workshops, technical discussions, and design reviews
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Support pre-sales activities where required (technical input, solution validation, estimations)
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Stay current with ServiceNow releases, capabilities, and architectural patterns

Required Experience & Skills

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Proven experience as a ServiceNow Technical Architect or senior technical lead
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Strong hands-on experience with ITSM and CSM (essential)
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Experience with additional ServiceNow modules such as ITOM, HRSD, CMDB, or custom applications
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Deep understanding of ServiceNow platform architecture, including:

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Scripting (JavaScript, Glide API)
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Integrations (REST/SOAP, MID Server)
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CMDB and data modelling
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Security and role-based access

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Experience delivering complex, enterprise-scale ServiceNow implementations
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Strong communication skills with the ability to engage both technical and non-technical stakeholders
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Comfortable working remotely with occasional travel



Please apply to find out more!

Unlock the potential of your consulting expertise in a rewarding remote role focused on ServiceNow solutions.

Our client is seeking a skilled Functional/ Business Consultant to deliver innovative business solutions. This is an opportunity to make a significant impact while working collaboratively with a growing team.

Key skills required:
- Proficiency in ServiceNow platform and its modules.
- Strong analytical and problem-solving abilities.
- Excellent communication skills for stakeholder engagement.
- Experience in business process analysis and improvement.
- Ability to work independently and manage multiple projects.

This position is ideal for candidates who thrive in a remote work environment and possess a passion for continuous improvement and collaboration. Your expertise will help shape the future of business operations, driving efficiency and fostering innovation.

If you are ready to take on this exciting challenge and contribute to impactful projects, we encourage you to apply for this role. Embrace the opportunity to grow and make a difference in the field of business consultancy.

**Join a dynamic team dedicated to ServiceNow excellence!**

We are seeking skilled ServiceNow Developers, Consultants, and Architects to join a forward-thinking team in Stockholm, Gothenburg, or Malmö. This hybrid position offers the opportunity to significantly impact organizational efficiency and drive innovative solutions within the ServiceNow platform. The anticipated start date for this permanent role is September 3, 2025.

**Key Responsibilities and Required Skills:**

- Hands-on experience with ServiceNow development, configuration, and implementation.
- Strong understanding of ServiceNow ITSM modules and best practices.
- Ability to analyze business requirements and provide effective technical solutions.
- Familiarity with JavaScript, ITIL processes, and agile methodologies.
- Excellent communication skills and a collaborative mindset.

If you are passionate about leveraging ServiceNow technologies to transform business processes and enhance service delivery, we invite you to apply for this exciting opportunity. Join a team that values innovation and aims to create a positive impact across the organization. Your expertise could help shape the future success of our client's ServiceNow initiatives.

Join a dynamic team driving innovation in service management solutions. We are seeking a ServiceNow Architect to join our client's team on a permanent basis, with a remote working model available across the UK. This role is expected to start in 2026, and is ideal for an experienced Technical Architect looking to make a meaningful impact within a forward-thinking organisation.

**Key Skills Required:**

- In-depth experience with ServiceNow platform architecture and best practices.
- Proven ability to design and implement complex workflows and integrations.
- Strong understanding of IT service management (ITSM) frameworks.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills to work effectively with cross-functional teams.

As a part of this team, you will benefit from a comprehensive package that includes a Pension Retirement Savings Plan with contributions, childcare support, medical insurance, and a dental plan.

If you are ready to take the next step in your career and be part of an innovative and inclusive environment, we encourage you to apply for this exciting opportunity.

Germany - ServiceNow Consultants to Architects

I'm recruiting on behalf of a well-established consultancy that is continuing to invest in and scale its ServiceNow practice across Germany. We're hiring ServiceNow experts from mid-level consultants through to senior architects to support a growing portfolio of enterprise clients.

Role Overview

* Participate in or lead complex ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Analyse business needs and design effective technical solutions aligned with best practice
* Contribute to architecture standards, delivery processes, and solution governance
* Support and mentor junior team members (senior roles)
* Occasional but flexible travel to client locations within Germany

Requirements

* Proven experience delivering ServiceNow projects - configuration, implementation, or architecture
* Solid understanding of ServiceNow capabilities, platform design, and delivery methodologies
* Strong communication skills and comfort working with both business and technical stakeholders
* Certifications such as CSA, CIS, or CTA are advantageous

What's Offered

* Strong, experience-based remuneration package
* Flexible working and hybrid options
* Career growth from consultant through to lead/architect positions
* High-value, enterprise-scale ServiceNow project work

If you'd like to discuss these opportunities confidentially, feel free to reach out.

UK - ServiceNow Consultants to Architects (Confidential Consultancy)

I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels, from experienced consultants through to senior architects, to join a high-performing and growing practice.

Role Overview

* Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Work directly with business and technical stakeholders to shape high-quality solutions
* Support the development of best-practice frameworks and platform standards
* Mentor junior colleagues (for senior-level applicants)
* Occasional travel to client sites across the UK, with full flexibility

Requirements

* Hands-on experience with the ServiceNow platform in consulting or delivery roles
* Strong understanding of platform configuration, integrations, and delivery methodologies
* Excellent communication and stakeholder engagement skills
* Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus

What's Offered

* Highly competitive remuneration, dependent on experience and level
* Clear career progression pathways within a growing ServiceNow practice
* Flexible working arrangements
* Opportunity to deliver impactful, enterprise-scale digital transformation projects

If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.

ServiceNow Senior Admin / Consultant

📍 Canberra or Melbourne

🔐 NV1 Clearance Required

The Opportunity

We're partnering with a leading organisation to secure a Senior ServiceNow Admin/Consultant to join a high-performing platform team. Reporting into the Product Owner, you'll play a key role in enhancing and optimising the ServiceNow platform within a managed services environment.

This is a great opportunity to drive continuous improvement, deliver scalable solutions, and help maximise the value of an enterprise-wide ServiceNow investment.

Key Responsibilities

Design, configure, and maintain ServiceNow solutions, including workflows and integrations
Leverage out-of-the-box capabilities to deliver secure, high-performing outcomes
Champion best practices across development, releases, and platform maintenance
Collaborate with stakeholders to gather requirements and deliver business value
Support automation, integrations, and continuous improvement initiatives
Contribute to platform operations, reporting, and mentoring junior team members

About You

Proven experience across ServiceNow
Strong ITSM knowledge and hands-on platform experience
Experience with integrations and platform design
Comfortable working in agile environments with strong stakeholder engagement
Proactive, solutions-focused, and confident owning end-to-end delivery
ServiceNow certifications and ITIL highly regarded

UK - ServiceNow Consultants - up to £95,000 + Bonus and Benfits

I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow Implementation Consultants to join a high-performing and growing practice. HRSD experience is highly advantageous but not essential.

Role Overview

* Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Work directly with business and technical stakeholders to shape high-quality solutions
* Support the development of best-practice frameworks and platform standards
* Mentor junior colleagues (for senior-level applicants)
* Occasional travel to client sites across the UK, with full flexibility

Requirements

* Hands-on experience with the ServiceNow platform in consulting or delivery roles
* Strong understanding of platform configuration, integrations, and delivery methodologies
* Excellent communication and stakeholder engagement skills
* Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus

What's Offered

* Highly competitive remuneration, dependent on experience and level
* Clear career progression pathways within a growing ServiceNow practice
* Flexible working arrangements
* Opportunity to deliver impactful, enterprise-scale digital transformation projects

If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.

UK - ServiceNow Consultants - up to £95,000 + Bonus and Benfits

I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow Implementation Consultants to join a high-performing and growing practice. HRSD experience is highly advantageous but not essential.

Role Overview

* Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Work directly with business and technical stakeholders to shape high-quality solutions
* Support the development of best-practice frameworks and platform standards
* Mentor junior colleagues (for senior-level applicants)
* Occasional travel to client sites across the UK, with full flexibility

Requirements

* Hands-on experience with the ServiceNow platform in consulting or delivery roles
* Strong understanding of platform configuration, integrations, and delivery methodologies
* Excellent communication and stakeholder engagement skills
* Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus

What's Offered

* Highly competitive remuneration, dependent on experience and level
* Clear career progression pathways within a growing ServiceNow practice
* Flexible working arrangements
* Opportunity to deliver impactful, enterprise-scale digital transformation projects

If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.

Join a dynamic team where your input will drive ServiceNow innovation. We are seeking a ServiceNow Implementation Specialist to become an integral part of our client's expert team.

Technical Development
Design and develop solutions across ServiceNow workflow applications, including:

* Customer Experience Workflow Applications: Customer Service Management (CSM),
* Technology Experience Workflow Applications: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
* Employee Experience Workflow Applications: HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery

Integration and Data Management

* Integrate ServiceNow with external systems (such as CRM, HR, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub
* Manage data migration and ensure consistency and integrity across ServiceNow modules and integrated systems
* Leverage Workflow Data Fabric and RaptorDB to support scalable, connected data experiences

Your skills and experience

* ServiceNow Expertise: Proven experience delivering ServiceNow solutions across Customer, Technology, and Employee Experience workflows

* Technical Proficiency: Proficiency in JavaScript, HTML, CSS, and ServiceNow tools such as Glide API, Flow Designer, and IntegrationHub

If you are ready to take your ServiceNow expertise to the next level and contribute to a forward-thinking organization, we invite you to apply for this exciting opportunity.