Your current job search

Senior ServiceNow Technical Consultant

Location: Sydney / Melbourne / Brisbane / Auckland

An award-winning ServiceNow Elite Partner is looking for a Senior ServiceNow Technical Consultant to join their growing practice and help deliver enterprise-grade solutions across ANZ.

As part of the ServiceNow Practice, you'll lead technical project delivery and provide consulting expertise across multiple ServiceNow modules. You'll design and implement solutions that drive innovation, improve operations, and deliver measurable value to customers.

Key responsibilities:

* Design and implement scalable, sustainable ServiceNow solutions that deliver tangible business value.
* Develop and contribute to technical designs that support customer innovation, improved operations, and ServiceNow maturity.
* Leverage best-practice delivery methodologies with a focus on efficiency and repeatability.
* Act as a technical SME to support scoping, estimation, design, and architecture of new or existing opportunities.
* Contribute to the continuous development of productised services and internal frameworks within the practice.



Requirments:

* 10+ years of experience within the IT industry.
* Proven background in customer-facing consulting and/or pre-sales roles.
* Strong ability to translate complex business challenges into effective ServiceNow solutions.
* Skilled in engaging with diverse stakeholders and communicating confidently with senior business and technical leaders.
* Solid background in application development and system integrations.
* Deep understanding of ServiceNow applications, modules, and integrations, with the ability to design scalable, outcome-driven solutions.
* Experience collaborating with ServiceNow sales teams, solution consultants, and account managers.



Please apply directly.

Join a dynamic team dedicated to delivering excellence in service management. We are currently seeking a ServiceNow FSO Technical Consultant to join our client's team on a contract basis. This remote position offers an opportunity to play a crucial role in enhancing and supporting ServiceNow implementations.

**Key Responsibilities:**
- Collaborate with cross-functional teams to drive ServiceNow solutions.
- Participate in the design, configuration, and optimization of ServiceNow modules.
- Provide technical support and guidance to stakeholders regarding ServiceNow functionalities.
- Troubleshoot issues and implement necessary fixes to ensure optimal performance.

**Required Skills:**
- Proficiency with ServiceNow platform and its applications.
- Strong analytical and problem-solving abilities.
- Excellent communication skills to foster teamwork and collaboration.
- Ability to work independently and manage multiple priorities effectively.

The ideal candidate will be detail-oriented and proactive, with a passion for improving service delivery through technology. We invite candidates who are ready to make a real impact in a supportive and innovative environment to apply for this exciting opportunity. The expected start date for this role is November 17, 2025. This position does not offer conventional core benefits. Join us in shaping the future of service management!

Location: Anywhere in Australia (Remote/Hybrid options available)
Employment Type: Daily-Rate Contract or Permanent

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions for federal and state government clients across Australia. With a strong reputation for technical excellence and trusted delivery, they are expanding their team of ServiceNow Technical Consultants to support a growing portfolio of secure projects.

About the Role

As a ServiceNow Technical Consultant, you'll work closely with clients and project teams to design, develop, and implement tailored ServiceNow solutions. You'll be involved in the full delivery lifecycle, from requirements gathering to deployment and optimisation, ensuring solutions meet both technical and business needs.

Key Responsibilities

* Collaborate with stakeholders to gather and refine technical requirements
* Design and configure ServiceNow modules including ITSM, ITOM, HRSD, and CSM
* Develop custom scripts, workflows, and integrations using JavaScript and Glide
* Ensure solutions align with best practices, security standards, and client objectives
* Support deployments, troubleshooting, and continuous improvement initiatives
What We're Looking For

* Hands-on ServiceNow development and configuration experience
* Strong knowledge of ServiceNow platform capabilities and scripting
* ServiceNow certifications (CSA, CAD, CIS etc.)
* Must hold active Baseline security clearance or higher
* Open to candidates based anywhere in Australia
Why This Role?

* Work on meaningful government and enterprise projects
* Flexible work arrangements - remote or hybrid from any Australian location
* Choose between daily-rate contract or permanent employment
* Join a collaborative team of ServiceNow experts with strong career growth opportunities



Contact:

Neros Gorges
n.gorges@nelsonfrank.com
(03) 8592 0507

Location: Anywhere in Australia (Remote/Hybrid options available)
Employment Type: Daily-Rate Contract or Permanent

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions for federal and state government clients across Australia. With a strong reputation for technical excellence and trusted delivery, they are expanding their team of ServiceNow Technical Consultants to support a growing portfolio of secure projects.

About the Role

As a ServiceNow Technical Consultant, you'll work closely with clients and project teams to design, develop, and implement tailored ServiceNow solutions. You'll be involved in the full delivery lifecycle, from requirements gathering to deployment and optimisation, ensuring solutions meet both technical and business needs.

Key Responsibilities

* Collaborate with stakeholders to gather and refine technical requirements
* Design and configure ServiceNow modules including ITSM, ITOM, HRSD, and CSM
* Develop custom scripts, workflows, and integrations using JavaScript and Glide
* Ensure solutions align with best practices, security standards, and client objectives
* Support deployments, troubleshooting, and continuous improvement initiatives
What We're Looking For

* Hands-on ServiceNow development and configuration experience
* Strong knowledge of ServiceNow platform capabilities and scripting
* ServiceNow certifications (CSA, CAD, CIS etc.)
* Must hold active Baseline security clearance or higher
* Open to candidates based anywhere in Australia
Why This Role?

* Work on meaningful government and enterprise projects
* Flexible work arrangements - remote or hybrid from any Australian location
* Choose between daily-rate contract or permanent employment
* Join a collaborative team of ServiceNow experts with strong career growth opportunities



Contact:

Neros Gorges
n.gorges@nelsonfrank.com
(03) 8592 0507

Nelson Frank is working with a pioneering ServiceNow partner based in the UK, dedicated to delivering exceptional client experiences. As a boutique company, their mission is to drive transformative success and rapid value realisation for clients through the ServiceNow platform, enhanced by cutting-edge AI technologies.

Role Overview-

As a Technical Consultant, you will play a vital role in implementing ServiceNow solutions. You'll support projects by assisting in client design sessions, crafting detailed user stories, and maintaining the functional integrity of the platform and associated processes.

Key Responsibilities-

* Apply your expertise in one or more ServiceNow products, with familiarity in ITSM, Secops, RiskOps, GRC and HRSD being advantageous.
* Facilitate customer workshops and lead project demonstrations using the ServiceNow platform.
* Develop clear and actionable customer requirements (user stories), including scripting and configuration across various platform modules.
* Evaluate potential ripple effects of proposed solutions on other areas within the ServiceNow ecosystem.
* Communicate effectively with clients and internal teams, assisting in the management of critical stakeholder relationships.

For more information please apply with a detailed CV!

ServiceNow Technical Architect - Canberra | NV1 Clearance Required

Location: Canberra, ACT
Work Type: Full-time | Onsite or Hybrid

We're recruiting on behalf of a leading global consultancy with an established ServiceNow footprint in Australia, delivering complex, high-impact solutions for government clients. With a strong reputation for technical excellence and trusted delivery, they're seeking a ServiceNow Technical Architect to lead solution design and architecture across major federal projects.

About the Role
As a ServiceNow Technical Architect, you'll play a pivotal role in shaping scalable, secure, and high-performing ServiceNow solutions. You'll work closely with delivery teams and stakeholders to ensure architectural integrity, compliance, and alignment with strategic objectives.

Key Responsibilities

* Lead the design and architecture of ServiceNow solutions across multiple modules (e.g. ITSM, ITOM, HRSD, SecOps)
* Provide technical leadership and governance across project lifecycles
* Collaborate with stakeholders to translate complex business needs into scalable technical solutions
* Ensure compliance with security, performance, and integration standards
* Mentor technical teams and contribute to continuous improvement initiatives
What We're Looking For

* Proven experience as a ServiceNow Technical Architect in complex environments
* Certified Technical Architect (CTA) certification
* Deep expertise across ServiceNow modules and platform capabilities
* Strong understanding of integration patterns, scripting, and platform governance
* AGSVA security clearance is essential
* Must be based in or willing to relocate to Canberra
Why This Role?

* Lead architecture for mission-critical government projects
* Join a high-performing team of ServiceNow experts
* Competitive salary and long-term career growth opportunities
* Work in a secure, collaborative, and innovation-driven environment

Contact:

Neros Gorges

n.gorges@nelsonfrank.com

(03) 8592 0507

Take the lead on meaningful, high-impact projects in ServiceNow!

An exciting opportunity has arisen for a ServiceNow Certified Technical Architect (CTA) to join a dedicated team in a permanent remote. This position offers a chance to work on innovative projects that make a significant impact within the organization. Ideal candidates will thrive in a collaborative environment and be passionate about leveraging ServiceNow to deliver exceptional results.

**Key Responsibilities and Skills Required:**
- Proficiency in ServiceNow platform and its applications
- Experience in technical architecture and solution design
- Strong problem-solving and analytical skills
- Capacity to work collaboratively and communicate effectively with teams
- Knowledge of IT service management (ITSM) principles and practices

The selected candidate will enjoy core benefits, including a company car or car allowance, medical insurance, dental plan, and eye tests. If you have a passion for ServiceNow and are ready to contribute to a dynamic team, we encourage you to apply for this exceptional role. Your expertise could shape the future of this organisation!

ServiceNow Certified Technical Architect (CTA) - Canberra (Active Security Clearance Required)

Join a growing ServiceNow partner as a Certified Technical Architect (CTA) in Canberra! This is a rare opportunity for a senior ServiceNow professional with active security clearance and government project experience to shape high-impact solutions for public sector clients.

What you'll do:

*

Lead the design and architecture of complex ServiceNow solutions for government projects.
*

Provide technical guidance and best practices for ServiceNow implementations and integration's.
*

Collaborate with stakeholders to ensure solutions meet business, security, and compliance requirements.

What we're looking for:

*

ServiceNow CTA certification.
*

Proven experience delivering ServiceNow solutions on government projects.
*

Active security clearance (Baseline minimum, NV1/NV2 preferred).
*

Strong communication skills with both technical and non-technical stakeholders.

Why join:

*

Be part of a fast-growing ServiceNow partner with exciting projects.
*

Canberra-based role with potential hybrid flexibility.
*

Influence ServiceNow strategy and delivery at a senior level.

If you're a highly skilled ServiceNow CTA looking to take your career to the next level with a growing partner delivering government projects, we want to hear from you. Apply now and join a team shaping the future of ServiceNow in the public sector.