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No matter where you are in your ServiceNow journey, backlog is an issue that you’ll eventually be faced with. Handling it properly can be the difference between having a lean, mean machine that’s beloved and valued throughout your organization, or an expensive and bloated flop that end users refuse to buy into.

If you want to stand a chance of landing your dream job or make the next significant step in your career, it’s worth making sure you have a few fundamentals in place first.

The way tech professionals digest news and information regarding their community is changing, with so many different channels available. Social media is one easy way to keep on top of this, following influencers within the sphere and digesting information that way.

You’ve probably heard the mantra ‘if you can’t measure it, you can’t manage it’ a thousand times. With ServiceNow, there’s so many things you can measure that you really need to decide what matters specifically to your organization.

When determining how to change your culture, one significant area of investigation should be the right tooling to match your organizational goals. There is always a discussion between the best-of-breed tools and broader platforms, which can serve many areas.

So you’re about to start your new ServiceNow implementation? Here are some critical things to think about before you dive headlong into it.

Did you know that there’s a huge range of ServiceNow plugins available that can help boost revenue and productivity in your business? ServiceNow has proven to be a hugely popular IT management tool over the last 14 years and with so many options for personalization, it’s not hard to see why.

ServiceNow releases regular product updates with increasingly impressive new features. Here, Nelson Frank details everything from Aspen to Kingston.

Interested in finding out what sets ServiceNow ahead of the competition? Read Nelson Frank’s detailed breakdown of ServiceNow products and services.