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ServiceNow Technical Consultant - up to £85,000 - Remote (UK Based)

I'm currently working with a ServiceNow Partner who are looking to grow their team of ServiceNow Consultant's that specialise in SecOps and GRC. If you're bored of your everyday ITSM projects then this would be a great opportunity for you to diversify the everyday work you're doing and gain more exposure to the platform.

Responsibilities:

* Showcase your ServiceNow Development experience with a number of clients ensuring you're adhering to ServiceNow best practice
* Providing your ServiceNow expertise during functional workshops
* Experience creating designs based on out-of-the-box functions and requirements
* Translating requirements into user stories

Experience:

* Consulting experience in a client facing role
* Expertise in ServiceNow Solutions and scripting
* Good presenting skills along with excellent written and verbal communication skills
* Agile delivery and project management methodologies understanding
* ServiceNow SME for a ServiceNow module

New Role: ServiceNow Developer - Banking Industry

I am currently partnered with a leading financial services organization who are growing their ServiceNow team, this role will be 90% remote however it will require some travel to my clients office hub in London.

Location: London, UK
Salary: £65,000 - £80,000k per annum - DOE

Key Skills:
-3+ year's hands-on ServiceNow development experience.
-Experience with multiple ServiceNow implementations, with basic understanding of project life-cycle along with Agile/Scrum working styles.
-ITSM experience, Service Portal development experience, integration experience with REST and SOAP.

Benefits:
*28 Days Holiday + Bank Holidays.
*Generous pension scheme
*Huge investment into training and certifications

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

ServiceNow Developer - Amsterdam (Manufacturing Customer)

I am currently representing an international manufactoring organisation who are growing out their ServiceNow team and are looking for a talented developer to join during a time of exciting growth.

Location: Amsterdam, Netherlands
Salary: €65,000 - €75,000 + bonus and benefits
Travel: Two days on-site per week

Experience and skills required:
-3+ years of ServiceNow Development experience.
-Strong knowledge of ITSM and ITOM a bonus.
-Proficiency in ServiceNow scripting (JavaScript, Glide API, UI Actions, Business Rules, Client Scripts)
-Experience in designing and implementing ServiceNow workflows, forms, notifications, and reports.

If you want to find out more information, please reach out on 02038266694 or on d.landi-scarpato@nelsonfrank.com

* Melbourne OR Canberra location (Hybrid working model)
* Multiple positions available, immediate start - Permanent OR Daily-Rate Contract
* Global organisation working on projects in the federal government space and a number of other sectors.



About the company:

Nelson Frank in collaboration with our client who are a reputable global organisation are on the lookout for multiple ServiceNow Developers to join the team for their upcoming projects in 2024. You will need to an in-depth of knowledge of ITOM Discovery (including troubleshooting) and ServiceNow integration experience.



Responsibilities:

* Contribute to the design, implementation, and deployment of ServiceNow ITOM solutions
* Configure and customize ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and Operational Intelligence
* Support SerivceNow implementation projects by developing technical specifications, workflows, and integration requirements
* Stay updated with the latest ServiceNow trends, features, and releases, and recommend enhancements or new functionalities to the projects.

Key Skills:

* Proficiency working with ServiceNow with a focus on ITOM implementations, Service Mapping and Discovery modules.
* Highly regarded if you hold Implementation Specialist certifications in ITSM and ITOM
* Background in IT Service Management (ITSM) processes and frameworks (ITIL, COBIT, etc.).
* Fluency in the design and configuration of ITOM solutions with ServiceNow.
* Exposure with operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments.
* Experience with ServiceNow CMDB and integration with third-party tools and systems.



Applicants must hold or be eligible for a current NV1 Security Clearance to be considered for this opportunity.

This position is interviewing now and is available for an immediate start.

Tim Dickens
t.dickens@nelsonfrank.com
https://www.linkedin.com/in/tim-dickens-47593b222/

ServiceNow Developer - Leeds Based (twice a week)

Responsibilities:

* Collaborate with a talented team of ServiceNow professionals to deliver changes and provide support to our government client.
* Work closely with the Product Manager, Developers, and service teams to ensure the ServiceNow platform meets the evolving needs of our clients.
* Define and deliver user stories, resolve incidents, and test and promote major releases.
* Drive self-service and automation capabilities, leveraging Service Portal, Orchestration, and Integration Hub.
* Lead technical tasks related to configuration and implementation of the ServiceNow platform.
* Evaluate emerging ServiceNow technologies and define roadmaps to meet business needs.
* Troubleshoot and resolve defects following best practice principles.
* Update documentation related to incidents, changes, and designs as required.
* Lead a small team of ServiceNow developers and supporting SMEs in development and support activities.

Experience:

* Proven experience as a senior technical resource in ServiceNow platform development, particularly in areas such as CSM, ITSM, ITOM, ITAM, Integration's, WSD, and HRSD.
* Working knowledge of designing and developing APIs and web service integration's with ServiceNow.
* Hands-on experience creating self-service and automation capabilities.
* Excellent technical knowledge of ServiceNow integration using web services and other web-based technologies.
* Proficiency in coding and scripting.
* Strong analytic and problem-solving skills.
* Familiarity with ITIL processes and best practices.
* Experience in Agile software delivery methodology.

Qualifications:

* Educated to A-level standard or equivalent.
* Proven hands-on experience as a Senior ServiceNow developer.
* Experience in Agile software delivery methodology.
* Ability to understand as-is and to-be processes to deliver toolset changes.
* Contributory experience in end-to-end development activities of project enhancements, changes, and upgrades.

Core Competencies Preferred:

* Good experience with ITILv3 or 4.
* Familiarity with cloud services including SaaS, IaaS, and PaaS.
* Cloud provider experience (e.g., AWS, Azure, Google, ServiceNow).
* Experience in developing and designing technical solutions and integrations.
* Familiarity with delivery methodologies such as Agile, Scrum, Kanban, Waterfall, and Wagile.
* Strong team player with effective task management skills.
* Self-motivated and capable of working alone or in teams.

* Melbourne OR Canberra location (Hybrid working model)
* Multiple positions available, immediate start - Permanent OR Daily-Rate Contract
* Global organisation working on projects in the federal government space and a number of other sectors.



About the company:

Nelson Frank in collaboration with our client who are a reputable global organisation are on the lookout for multiple ServiceNow Developers to join the team for their upcoming projects in 2024. You will need to an in-depth of knowledge of ITOM Discovery (including troubleshooting) and ServiceNow integration experience.



Responsibilities:

* Contribute to the design, implementation, and deployment of ServiceNow ITOM solutions
* Configure and customize ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and Operational Intelligence
* Support SerivceNow implementation projects by developing technical specifications, workflows, and integration requirements
* Stay updated with the latest ServiceNow trends, features, and releases, and recommend enhancements or new functionalities to the projects.

Key Skills:

* Proficiency working with ServiceNow with a focus on ITOM implementations, Service Mapping and Discovery modules.
* Highly regarded if you hold Implementation Specialist certifications in ITSM and ITOM
* Background in IT Service Management (ITSM) processes and frameworks (ITIL, COBIT, etc.).
* Fluency in the design and configuration of ITOM solutions with ServiceNow.
* Exposure with operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments.
* Experience with ServiceNow CMDB and integration with third-party tools and systems.



Applicants must hold or be eligible for a current NV1 Security Clearance to be considered for this opportunity.

This position is interviewing now and is available for an immediate start.

Tim Dickens
t.dickens@nelsonfrank.com
https://www.linkedin.com/in/tim-dickens-47593b222/

ServiceNow Developer - Full-Time (New Opportunity!)

I am currently in partnership with a boutique consultancy who are dedicated in delivering ServiceNow GRC & SecOps solutions and are looking to expand the team.

Location: Full Remote (some travel across the UK)
Salary: £65,000 -£85,000 (DOE)

Requirements:
-At least 3-5 years of ServiceNow design and development experience.
-Experience beyond ITSM into ITOM, Project Portfolio Management, HR Management.
- Ideally coming from a consulting background with strong stakeholder management experience.
-SecOps/IRM/GRC Experience would be a major bonus

If you want to find out more information, please contact me on 02038266694 or on d.landi-scarpato@nelsonfrank.com

I am working with an end customer of ServiceNow, in the telecoms sector, who is looking for a ServiceNow architect. The vast majority of the work can be done remotely, but there may be very occasional travel to Essen required.

German language not required, but beneficial

Job Description

* Develop technical solutions within ServiceNow that match business requirements
* Working with the ServiceNow modules TNI, OTM, PPM and FSM
* Provide guidance and expertise in ServiceNow best practices and standards
* Collaborate with internal teams to implement ServiceNow solutions
* Identify opportunities for optimization and process automation
* Ensure that the platform is configured and customized to meet the business' needs
* Provide support and guidance to the ServiceNow team
* Participate in ServiceNow releases and upgrades

Qualifications
* Bachelor's degree in computer science or similar field
* Minimum 5 years' of experience in ServiceNow
* Experience in any of the modules TNI, OTM, PPM or FSM is a big plus
* Minimum 2 years' of experience in ServiceNow architecture
* Experience with ServiceNow integrations and workflows
* Strong understanding of ServiceNow best practice and standards
* Excellent communication and collaboration skills
* Experience in the telecommunications sector is a plus
* Ability to work independently and within a team
* ServiceNow certification (CMA / CTA) is a big plus
* ITIL certification is a plus
To apply please send your CV to j.craven@nelsonfrank.com

I am working with an end customer of ServiceNow, in the telecoms sector, who is looking for a ServiceNow Product Owner. The vast majority of the work can be done remotely, but there may be very occasional travel to Essen required.



German language strongly desirable!

Job Description

* Own and manage the ServiceNow backlog and defining and prioritizing requirements
* Collaborating with internal teams to ensure the platform meets the business needs
* Communicate and prioritize product requirements for the development team to ensure that they are aligned with business's objectives
* Develop and maintain a deep understanding of ServiceNow functionality, and identify improvement opportunities
* Work with the stakeholders to define and document the user stories, cases and acceptance criteria
* Collaborate with the development team, ensuring that the user stories are effectively implemented
* Act as an SME for ServiceNow, providing support and guidance to stakeholders and end-users
* Participate in Agile ceremonies, including backlog grooming, sprint planning and reviews

Qualifications

* Bachelor's degree in Computer Science or similar field
* 3-5 years of experience as a Product Owner, preferably within a ServiceNow environment
* Strong understanding of Agile methodologies and ServiceNow best practice and standards
* Experience in prioritizing and defining requirements, and managing the product backlog
* Practical knowledge or an ITIL certification is a plus
* Experience in the telecommunications sector is a plus
* ServiceNow certifications are a plus
* Excellent communication and collaboration skills
* Ability to work independently and as part of a team

To apply please send your CV to j.craven@nelsonfrank.com