Your current job search

16 search results

For Permanent and Contract, Business System Analyst

    ServiceNow Developer (contract)

    England, London, City of London

    • £700 to £900 GBP
    • Developer Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    Job Title: ServiceNow Developer
    Location: London (Hybrid/On-site as required)
    Contract Length: 6 Months
    Rate: Competitive (Inside/Outside IR35 - DOE)

    Overview:
    We are seeking an experienced ServiceNow Developer for a 6-month contract based in London. The role will focus on developing, configuring, and supporting ServiceNow applications to meet business requirements.

    Key Responsibilities:

    *

    Design, develop, and configure ServiceNow solutions across core modules
    *

    Build and maintain workflows, business rules, client scripts, UI policies, and integrations
    *

    Collaborate with stakeholders to gather requirements and translate them into technical solutions
    *

    Support platform enhancements, upgrades, and ongoing maintenance
    *

    Troubleshoot and resolve ServiceNow-related issues and defects
    *

    Ensure development aligns with ServiceNow best practices and governance standards
    *

    Produce clear technical documentation where required

    Key Skills & Experience:

    *

    Proven experience as a ServiceNow Developer in a commercial environment
    *

    Strong hands-on experience with JavaScript and ServiceNow scripting
    *

    Experience with one or more ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM)
    *

    Experience with REST/SOAP integrations and APIs
    *

    Good understanding of ServiceNow architecture and data model
    *

    Ability to work independently in a contract role

    Desirable:

    *

    ServiceNow certifications (CSA, CAD, or module-specific)
    *

    Experience working in Agile/Scrum environments
    *

    Previous contract experience within large or complex organisations

    Start Date: ASAP (or flexible for the right candidate)

    ServiceNow Technical Consultant (contract)

    England, London

    • £700 to £900 GBP
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Senior

    Job description

    Job Title: ServiceNow Technical Consultant
    Location: London (Hybrid/Remote options depending on client needs)
    Contract Length: 6-12 Months

    Overview:
    We are seeking an experienced ServiceNow Technical Consultant to support the delivery of ServiceNow implementations and enhancements across one or more client engagements. This role will suit a hands-on consultant who can work across the full delivery lifecycle, from design through to build and deployment.

    Key Responsibilities:

    *

    Design and deliver technical ServiceNow solutions aligned to client requirements
    *

    Configure and customise the ServiceNow platform, including workflows, business rules, client scripts, UI policies, and integrations
    *

    Provide technical leadership and guidance during implementations and upgrades
    *

    Translate functional requirements into robust technical designs
    *

    Build and support integrations using REST/SOAP APIs and middleware where required
    *

    Ensure solutions adhere to ServiceNow best practices and platform standards
    *

    Support testing, UAT, deployment, and post-go-live activities
    *

    Troubleshoot and resolve complex technical issues
    *

    Produce technical documentation and contribute to knowledge sharing

    Key Skills & Experience:

    *

    Strong hands-on experience as a ServiceNow Technical Consultant or Senior Developer
    *

    In-depth knowledge of ServiceNow architecture and scripting (JavaScript)
    *

    Experience across one or more ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM)
    *

    Proven experience delivering ServiceNow implementations in client-facing environments
    *

    Experience with integrations, data migration, and platform configuration
    *

    Comfortable working autonomously in a contract role

    Desirable:

    *

    ServiceNow certifications (CSA, CAD, CIS)
    *

    Consulting or systems integrator background
    *

    Experience working in Agile delivery environments
    *

    Previous contract experience

    Start Date: ASAP (or flexible for the right candidate)

    ServiceNow Technical Architect

    Germany

    • €90,000 to €120,000 EUR
    • Architect Role
    • Skills: ServiceNow
    • Seniority: Senior

    Job description

    ServiceNow Technical Architect (m/f/d)

    Location: Germany (must be based here)
    Travel: Occasional client and internal travel
    Employment Type: Full-time

    About the Role

    We are supporting an established organisation in their search for an experienced ServiceNow Technical Architect to lead the design and delivery of robust, scalable ServiceNow solutions for enterprise customers.

    This role is ideal for someone who combines deep technical expertise across the ServiceNow platform with strong architecture, leadership, and customer-facing skills. You will play a key role in shaping technical direction, ensuring best practices, and supporting complex implementations.

    Key Responsibilities

    *

    Act as the technical authority for ServiceNow implementations across multiple projects
    *

    Design end-to-end ServiceNow architectures, with a strong focus on ITSM and CSM, as well as additional modules
    *

    Translate business and functional requirements into technical designs and solution architectures
    *

    Define integration approaches, data models, security, and performance considerations
    *

    Provide hands-on technical guidance to development and delivery teams
    *

    Ensure solutions align with ServiceNow best practices, platform standards, and future scalability
    *

    Participate in client workshops, technical discussions, and design reviews
    *

    Support pre-sales activities where required (technical input, solution validation, estimations)
    *

    Stay current with ServiceNow releases, capabilities, and architectural patterns

    Required Experience & Skills

    *

    Proven experience as a ServiceNow Technical Architect or senior technical lead
    *

    Strong hands-on experience with ITSM and CSM (essential)
    *

    Experience with additional ServiceNow modules such as ITOM, HRSD, CMDB, or custom applications
    *

    Deep understanding of ServiceNow platform architecture, including:

    *

    Scripting (JavaScript, Glide API)
    *

    Integrations (REST/SOAP, MID Server)
    *

    CMDB and data modelling
    *

    Security and role-based access

    *

    Experience delivering complex, enterprise-scale ServiceNow implementations
    *

    Strong communication skills with the ability to engage both technical and non-technical stakeholders
    *

    Comfortable working remotely with occasional travel



    Please apply to find out more!

    Snr ServiceNow Developer

    Belgium, Limburg, Hasselt

    • €500 to €600 EUR
    • Developer Role
    • Skills: ServiceNow
    • Seniority: Senior

    Job description

    Role Overview-



    We are seeking a Certified ServiceNow Developer to support a client expand and mature their ServiceNow platform. The organisation is currently enhancing its ServiceNow capabilities by rolling out additional modules, automating business processes, and implementing a structured CMDB aligned with CSDM best practices.



    As part of this transformation, the client is establishing a ServiceNow Center to provide governance, scalability, and long-term platform success. This role will play a key part in shaping the ServiceNow roadmap and leading complex implementations, including modules such as Security Operations (SecOps) and Demand & Project Management.



    Key Responsibilities-



    * Act as a ServiceNow technical authority within the CoE, ensuring best practices and architectural consistency
    * Lead and contribute to ServiceNow projects from analysis through delivery
    * Design and implement process automation across IT and business workflows
    * Define, implement, and govern CMDB and CSDM models
    * Translate strategic objectives into actionable plans and measurable outcomes
    * Support the rollout of new ServiceNow modules and platform enhancements
    * Maintain high-quality documentation for processes, solutions, and configurations



    Required Skills & Experience-



    * Certified ServiceNow Admin (mandatory)
    * Professionally Dutch Speaking
    * Strong hands-on technical experience with the ServiceNow platform
    * Expertise in CMDB implementation and CSDM
    * Experience delivering large-scale or enterprise ServiceNow implementations
    * Strong understanding of process design and automation
    * Excellent project planning and organisational skills
    * Ability to communicate complex technical concepts to both technical and non-technical stakeholders.



    Please apply with a relevant CV to be contacted!

    ServiceNow Senior Consultant w/m/d

    Germany

    • €95,000 to €115,000 EUR
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Senior

    Job description

    Germany - ServiceNow Consultants to Architects (Confidential Consultancy)

    I'm recruiting on behalf of a well-established consultancy that is continuing to invest in and scale its ServiceNow practice across Germany. We're hiring ServiceNow experts from mid-level consultants through to senior architects to support a growing portfolio of enterprise clients.

    Role Overview

    * Participate in or lead complex ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
    * Analyse business needs and design effective technical solutions aligned with best practice
    * Contribute to architecture standards, delivery processes, and solution governance
    * Support and mentor junior team members (senior roles)
    * Occasional but flexible travel to client locations within Germany

    Requirements

    * Proven experience delivering ServiceNow projects - configuration, implementation, or architecture
    * Solid understanding of ServiceNow capabilities, platform design, and delivery methodologies
    * Strong communication skills and comfort working with both business and technical stakeholders
    * Certifications such as CSA, CIS, or CTA are advantageous

    What's Offered

    * Flexible working and hybrid options
    * Career growth from consultant through to lead/architect positions
    * High-value, enterprise-scale ServiceNow project work

    If you'd like to discuss these opportunities confidentially, feel free to reach out.

    ServiceNow Platform Owner

    England, London

    • £90,000 to £120,000 GBP
    • Systems Manager Role
    • Skills: ServiceNow
    • Seniority: Senior

    Job description

    Job Title: ServiceNow Platform Owner
    Location: London (Hybrid)
    Employment Type: Permanent

    Overview:

    We are working with a growing consultancy that delivers services to multiple companies across its wider group. They are seeking an experienced ServiceNow Platform Owner to take full ownership of the ServiceNow platform, defining and delivering the platform strategy while ensuring it supports business growth across the organisation.

    This is a senior role with responsibility for strategy, governance, financial management (P&L), vendor management, and the establishment of a ServiceNow Centre of Excellence (CoE).

    Key Responsibilities:

    *

    Own and define the end-to-end ServiceNow platform strategy and roadmap
    *

    Act as the senior accountable owner for the ServiceNow platform across multiple business units
    *

    Establish and lead a ServiceNow Centre of Excellence (CoE), including standards, best practices, and governance
    *

    Own the ServiceNow P&L, including budgeting, forecasting, cost optimisation, and value realisation
    *

    Manage and govern third-party vendors and implementation partners
    *

    Oversee ServiceNow implementations, upgrades, and ongoing platform evolution
    *

    Define platform operating model, intake processes, prioritisation, and demand management
    *

    Ensure platform stability, scalability, security, and compliance
    *

    Engage senior stakeholders across the business to align ServiceNow capabilities with strategic objectives
    *

    Measure and report on platform performance, adoption, and ROI

    Key Skills & Experience:

    *

    Proven experience in a ServiceNow Platform Owner, Product Owner, or Platform Lead role
    *

    Strong understanding of ServiceNow architecture, licensing, and commercial models
    *

    Experience owning budgets and P&L within a platform or product function
    *

    Demonstrated experience building and running a ServiceNow Centre of Excellence
    *

    Strong vendor and partner management experience
    *

    Experience delivering ServiceNow in a multi-entity or consultancy environment
    *

    Excellent stakeholder management skills, including engagement at executive level

    Desirable:

    *

    ServiceNow certifications (CSA, CIS, or higher-level certifications)
    *

    Experience across multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.)
    *

    Background in consulting or managed services environments
    *

    ITIL or similar service management qualifications

    Why Join:

    *

    Opportunity to shape and own a strategic ServiceNow platform
    *

    High-visibility role with commercial accountability
    *

    Influence platform direction across multiple businesses
    *

    Work within a consultancy-style environment with strong growth ambitions

    Service Now Consultant - Germany

    Germany

    • €60,000 to €100,000 EUR
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    Germany - ServiceNow Consultants to Architects

    I'm recruiting on behalf of a well-established consultancy that is continuing to invest in and scale its ServiceNow practice across Germany. We're hiring ServiceNow experts from mid-level consultants through to senior architects to support a growing portfolio of enterprise clients.

    Role Overview

    * Participate in or lead complex ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
    * Analyse business needs and design effective technical solutions aligned with best practice
    * Contribute to architecture standards, delivery processes, and solution governance
    * Support and mentor junior team members (senior roles)
    * Occasional but flexible travel to client locations within Germany

    Requirements

    * Proven experience delivering ServiceNow projects - configuration, implementation, or architecture
    * Solid understanding of ServiceNow capabilities, platform design, and delivery methodologies
    * Strong communication skills and comfort working with both business and technical stakeholders
    * Certifications such as CSA, CIS, or CTA are advantageous

    What's Offered

    * Strong, experience-based remuneration package
    * Flexible working and hybrid options
    * Career growth from consultant through to lead/architect positions
    * High-value, enterprise-scale ServiceNow project work

    If you'd like to discuss these opportunities confidentially, feel free to reach out.

    ServiceNow Platform Owner

    England, London, City of London

    • £70,000 to £80,000 GBP
    • Systems Manager Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Platform Owner

    Location: UK (Hybrid / Flexible)
    Type: Permanent

    We're working with a growing UK-based organisation that is investing heavily in its ServiceNow platform and sees it as a strategic enabler across the business. They are looking to appoint a ServiceNow Platform Owner to take end-to-end ownership of the platform, drive adoption, and shape how ServiceNow is used now and in the future.

    This role combines hands-on platform involvement with strong stakeholder engagement, offering real influence over roadmap, priorities, and value delivery.

    Key Responsibilities

    *

    Own the ServiceNow platform strategy, roadmap, and ongoing development
    *

    Act as the primary point of contact for ServiceNow across the organisation
    *

    Work closely with business stakeholders to understand needs and translate them into platform solutions
    *

    Drive adoption and expansion of ServiceNow capabilities across multiple functions
    *

    Provide governance around platform usage, standards, and best practice
    *

    Oversee enhancements, upgrades, and integrations
    *

    Balance strategic ownership with hands-on configuration and optimisation where required
    *

    Manage relationships with implementation partners and vendors
    *

    Ensure the platform delivers measurable business value

    Skills & Experience

    *

    Strong experience working with ServiceNow in a platform ownership, product owner, or lead role
    *

    Broad understanding of ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM or similar)
    *

    Experience engaging and influencing senior stakeholders
    *

    Comfortable operating in a hands-on capacity as well as at a strategic level
    *

    Ability to champion ServiceNow and promote its value across the business
    *

    Experience working in growing or transforming organisations is highly desirable
    *

    ServiceNow certifications are a plus, but not essential



    Please click apply to find out more!

    ServiceNow Business System Analyst Jobs

    Nelson Frank’s collection of ServiceNow Business Analyst jobs is updated daily with the latest vacancies. We're a ServiceNow specialist, which allows our consultants to understand the needs of job-seekers working in the ecosystem. Finding your dream ServiceNow Systems Analyst role has never been easier.